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Close the Terminal application and rerun the Adobe AIR installer. During installation of Adobe AIR or an Adobe AIR application, you receive an error similar to the following: 'You cannot open the application Adobe AIR because it is not supported on this architecture.' The Mac PowerPC is no longer supported by Adobe AIR. Adobe AIR is a third party application that provides additional functionality to OS X system and enjoys a popularity among Mac users. However, instead of installing it by dragging its icon to the Application folder, uninstalling Adobe AIR may need you to do more than a simple drag-and-drop to the Trash.

Once you have an Adobe® AIR™ Runtime Distribution License Agreement with Adobe® Systems Incorporated, you may redistribute the Adobe AIR installer and installer files. This guide provides instructions on configuring and using the runtime installer.

Obtaining permission to redistribute the runtime

To obtain permission to redistribute Adobe AIR, read the Adobe AIR Runtime Distribution Agreement and apply for a license: Adobe® AIR™ Runtime Distribution .

Also, be sure to read the Adobe AIR FAQ page, which contains important information on the runtime distribution and license terms: Adobe® AIR™ Runtime Distribution FAQ .

Important: You may distribute Adobe AIR with your product only if you follow the Adobe AIR Runtime Distribution License Agreement application process and are then approved by Adobe. Otherwise, users can download and install Adobe AIR from the site.

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Installer files and options

There are two options for distributing Adobe AIR:

  • Stand-alone Adobe AIR Runtime distribution—Use this Adobe AIR Runtime Installer if you plan to distribute the Adobe on individual systems, on an intranet, or via an enterprise setting. See the next section, Using the stand-alone runtime installer

  • Bundled deployment of Adobe AIR Runtime Installer files—this is also known as a “sidecar installation.” Use this to include the Adobe AIR installer on a CD, DVD, USB, or DMG. This option lets users install an AIR application and the runtime simultaneously. See Using the bundled runtime installer .

In addition to the files for each of these two options, the Adobe AIR download site also includes the following:

  • A link to this documentation.

  • The AIR Redistribution Helper (ARH) utility, which you can use to streamline the install process. See Using the ARH utility .

  • The OSID Generator application has been replaced by the ARH utility. The OSID Generator program is still supplied for developers who have existing installation code. If you are developing a new installer, use ARH instead. The OSID Generator helps you discover the file path to an installed AIR application, given the application ID and publisher ID of the application. See Using the OSID Generator application .

  • The Adobe AIR logo. You may download the logo and use it in accordance with the Adobe AIR Runtime Distribution License Agreement you accepted and the “Includes Adobe AIR Logo Usage Guidelines” found at Includes ADOBE® AIR™ 3rd-party guidelines for the ”Includes Adobe AIR” badge .

Using the stand-alone runtime installer

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Once Adobe has approved your request to distribute Adobe AIR, you can include the stand-alone runtime installer file on individual systems or on an intranet. For Windows, this installer is an EXE file. For Mac OS, this is a DMG file. For Linux, this is an RPM, DEB, or BIN file. Administrative users can run this file to install Adobe AIR.

Important: The Adobe AIR Runtime Distribution Agreement does not allow you to distribute the Adobe AIR installer from your web site. However, you can use the Adobe AIR seamless install feature on your web site, which downloads and installs the Adobe AIR Runtime on end-user system as part of the AIR application installation. For details, see Distributing, Installing, and Running AIR applications and Updating AIR applications .

If you need to redistribute Adobe AIR using an enterprise deployment tool, contact Adobe for available options: [email protected]

Using the bundled runtime installer

You can include a bundled installer on a CD, DVD, USB, or DMG. The user can use this installer to simultaneously install your AIR application and install or update the Adobe AIR installer (as needed).

Note: This is like the seamless install feature, which also lets a user install Adobe AIR and an AIR application simultaneously. However, the seamless install feature installs from a web page, not from a disk.
  1. Download the bundled runtime installer from the runtime redistribution download site. For Mac OS, this is a DMG file. For Windows, this is a ZIP file. For Linux, this is a tar.bz2 archive. Extract the contents of the file to a directory, which this document refers to as the bundled runtime installer directory .

    On Linux, extract the file using the following command:

  2. Rename the Adobe AIR installer to match your application name. For example, on Mac OS or Linux if your application is named MyApp 2.0, rename the installer MyApp 2.0 Installer. On Windows, rename it MyApp 2.0 Installer.exe.

    • On Linux, rename setup to MyApp 2.0 Installer

    • On Mac OS, rename MacOS/Adobe AIR Installer to MacOS/MyApp 2.0 Installer

    • On Windows, rename Adobe AIR Installer.exe to MyApp 2.0 Installer.exe

  3. In the bundled runtime installer directory, add a text file named .airinstall.cfg (note the initial dot).

  4. Edit the .airinstall.cfg to include the relative path to the AIR file to be installed.

You can deploy the contents of the bundled runtime installer directory on a CD, DVD, USB, or DMG and instruct the user to double-click the renamed installer file.

You can also call the AIR installer from a bootstrapper application. A bootstrapper application is a native application that manages multiple processes (such as the installation of many files and applications). You can also use a bootstrapper application to manage the process of downloading all files and calling the appropriate installer commands when downloaded. The bootstrapper application can provide a custom user interface (for example giving users options to install other files or applications). The ARH utility can be used to initiate most of the AIR-related tasks of the installation.

You can use a tool to bundle all of the files into a self-extracting executable file. A bootstrapper application can load this self-extracting executable file and run the installer.

For Linux, support for bundled runtime installation was added in AIR 2.

Note: On Mac OS, take care to preserve the symbolic links when repackaging the installer files. Do not unpack or repack the files on a file system that does not support symbolic links.

Silent installation

Generally, the AIR Installer presents its own user interface while installing the runtime and the AIR application. The silent installation feature lets you install an application without presenting or interacting with the AIR Installer interface.

You can use silent mode to install Adobe AIR using an enterprise deployment tool (such as Microsoft SMS, IBM Tivoli, or any deployment tool that allows silent installations that use a bootstrapper).

To run the Adobe AIR installer silently, start the Adobe AIR installer with the following command-line options:

  • silent —The -silent option tells the AIR installer to run in silent mode.

  • eulaAccepted —With the optional -eulaAccepted option specified, if the AIR application installer installs Adobe AIR, it records acceptance of the Adobe AIR end-user license agreement (EULA). The Adobe AIR installer records this acceptance for all users of the target computer.

    Important: Use the -eulaAccepted option only if your organization has agreed to the Adobe AIR end-user license agreement. You can only specify the -eulaAccepted option if the organization has agreed to the Adobe AIR end-user license for all users of the computer. You can only specify the -eulaAccepted option for deployment within an intranet.

    If you do not include the -eulaAccepted option and Adobe AIR is installed during a silent installation, Adobe AIR will later present the Adobe AIR end-user license agreement to each user of the machine. Users see the end-user license agreement (with the option to accept it) upon first running an AIR application.

    If used, specify the -eulaAccepted option immediately after the ‑ silent option.

  • pingbackAllowed — Allows the installer to check for updates to the AIR runtime and report a successful install to Adobe over the Internet. No identifying information is transmitted.

  • location —The optional -location option provides the location (an absolute file system path) to install the AIR application. The default location is the standard application installation location.

  • desktopShortcut —The optional -desktopShortcut option causes the installer to install a desktop shortcut for the installed AIR application. If you do not specify this option, no desktop shortcut is installed.

  • programMenu —The optional -programMenu option causes the installer to install a program menu shortcut for the installed application (on Windows). If you do not specify this option, no program menu shortcut is installed.

  • path —The path option specifies the path to the AIR file to install.

    The AIR application installer installs the correct version of Adobe AIR on the target computer, as required by the AIR application to be installed. For example, if the AIR application to be installed requires the AIR 1.1 runtime, and the end user’s computer has only AIR 1.0 installed (or no version of AIR installed), the installation process installs the AIR 1.1 runtime along with the AIR application. The version of the AIR application installer must be compatible with the version required by the AIR application.

    You cannot use the silent installer option to update an installed AIR application. This is because the AIR installer cannot determine whether the version to be installed is newer than the installed version, and it would pose a security risk to downgrade the application.

    To install or update the runtime only, use the -silent option without specifying a path or any other options.

Silent uninstallation

You can silently uninstall an AIR application using the ARH utility.

While ARH is the recommended method, you can also use the following methods:

On Mac OS, use rm -rf to remove the AIR application installation directory.

On Windows:

  1. Use the OSID generator to look up the upgrade GUID for the application (see Using the OSID Generator application ).

  2. Pass the upgrade GUID as the lpUpgradeCode parameter to the MsiEnumRelatedProducts() function. The function stores the product GUID in the buffer passed as the lpProductBuf parameter to the function.

  3. Pass the product GUID to msiexec /x (or an equivalent).

On Linux, pass the application ID and publisher ID for the application to the package manager (such as RPM or Debian), as in the following:

Runtime installer exit codes

The Adobe AIR installer outputs the following exit codes:

Exit code



Successful install


Successful, but restart required for completion


Usage error (incorrect arguments)


Runtime not found


Loading runtime failed


Unknown error


Installation canceled


Installation failed


Installation failed; update already in progress


Installation failed; application already installed

The AIR installer automatically creates log files in the following locations:

  • Windows XP: C:Documents and Settingsuser nameLocal SettingsApplication DataAdobeAIRlogs

  • Windows Vista / Windows 7: C:Usersuser nameLocal SettingsApplication DataAdobeAIRlogs (Note that some of these folders are hidden by default.)

  • Mac OS X: Open 'Console' to view logging.

  • Linux - an Install.log file is automatically created during installation in the following folder: ~/.appdata/Adobe/AIR/Logs

Using the ARH utility

The AIR Redistribution Helper (ARH) utility is a small executable that you can use as part of a custom installer.

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To check whether the runtime is installed:

ARH exits with code 0 if the runtime is installed. It exits with code 1 if the runtime is not installed.

To get the installed AIR version number:

To install an application:


-location — the install location.

-desktopShortcut — if present a desktop shortcut icon is added.

-programMenu — if present, an entry is added to the program menu (Windows only).

file — the AIR file to be installed.

To uninstall an application:

appid — the application identifier specified in the application descriptor.

pubid — Required if and only if the application specifies a publisher ID. Publisher IDs are deprecated as of AIR 1.5.3. Only applications created prior to AIR 1.5.3 should use a publisher ID.

To query the state of an installed application:

appid — the application identifier specified in the application descriptor.

pubid — the publisher ID, if used by the application.

To locate an installed application:

To obtain an installed application's version (as a string):

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appid — the application identifier specified in the application descriptor.

pubid — the publisher ID, if used by the application.

To update the current user's runtime state:

Updates the current user’s registry and configuration settings to reflect the fact that the application has been installed for that user. This command must be run from a non-elevated process (in other words, using the user’s account, not a separate administrator account).

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If the updateUserState command is not performed, the AIR in-browser will not be able to detect the AIR application.

Using the OSID Generator application

The OSID generator application has been supplanted by the ARH utility. You can use ARH to detect and uninstall AIR applications directly.

An OSID, or operating system identifier , is a platform-specific identifier for an installed application. The OSID Generator application reports the OSID of an AIR application. The OSID for an application is the same on every computer. The OSID generator uses the application ID and either the publisher ID string, or, if a publisher ID is not used, an empty string.

Note: Prior to AIR 1.5.3, every application was assigned a publisher ID that was based on the certificate used to apply the application signature. While a publisher ID is no longer assigned automatically, applications published before AIR 1.5.3 can still use one. Such an application still uses the same publisher ID even after being updated to AIR 1.5.3 or later.

In AIR 1.5.3, or later, both the application ID and the publisher ID, if used, are specified in the application descriptor file.

For AIR applications published before AIR 1.5.3, you can determine the publisher ID by reading the contents of the publisherid file, which is in the META-INF/AIR directory in the installed AIR application.

On Mac OS, the OSID Generator application returns a bundle identifier. To find the application, pass the OSID as the inBundleID parameter of the LaunchServices LSFindApplicationForInfo() function. The object passed as the outAppURL parameter of the LSFindApplicationForInfo() function is set as a pointer to the application.

On Windows, the OSID Generator application returns a globally unique identifier (GUID). This GUID is the upgrade GUID as well as the component GUID of the component containing the main application executable. You can use these to locate the installed application:

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  • Use the Windows Installer MSIEnumRelatedProducts() function to find an associated product GUID. Pass the upgrade GUID as the lpUpgradeCode parameter.

  • Use the Windows Installer MSIGetComponentPath() function to obtain the path to the application’s executable. Pass the product GUID as the szProduct parameter and pass the component GUID as the szComponent parameter.

  • Before installing the AIR application, a bootstrapper application can use the OSID to query the system to get the path to the currently installed AIR application (if it is installed).

On Linux, OSID returns the name of the native package for the application.

AIR applications can be distributed as an AIR package, which contains the application code and all assets. You can distribute this package through any of the typical means, such as by download, by e-mail, or by physical media such as a CD-ROM. Users can install the application by double-clicking the AIR file. You can use the AIR in-browser API (a web-based ActionScript library) to let users install your AIR application (and Adobe® AIR®, if needed) by clicking a single link on a web page.

AIR applications can also be packaged and distributed as native installers (in other words, as EXE files on Windows, DMG files on Mac, and DEB or RPM files on Linux). Native install packages can be distributed and installed according to the relevant platform conventions. When you distribute your application as a native package, you do lose some of the benefits of the AIR file format. Namely, a single install file can no longer be used on most platforms, the AIR update framework can no longer be used, and the in-browser API can no longer be used.

Installing and running an AIR application on the desktop

You can simply send the AIR file to the recipient. For example, you can send the AIR file as an e-mail attachment or as a link in a web page.

Once the user downloads the AIR application, the user follows these instructions to install it:

  1. Double-click the AIR file.

    Adobe AIR must already be installed on the computer.

  2. In the Installation window, leave the default settings selected, and then click Continue.

    In Windows, AIR automatically does the following:

    • Installs the application into the Program Files directory

    • Creates a desktop shortcut for application

    • Creates a Start Menu shortcut

    • Adds an entry for application in the Add / Remove Programs Control Panel

    In the Mac OS, by default the application is added to the Applications directory.

    If the application is already installed, the installer gives the user the choice of opening the existing version of the application or updating to the version in the downloaded AIR file. The installer identifies the application using the application ID and publisher ID in the AIR file.

  3. When the installation is complete, click Finish.

On Mac OS, to install an updated version of an application, the user needs adequate system privileges to install to the application directory. On Windows and Linux, a user needs administrative privileges.

An application can also install a new version via ActionScript or JavaScript. For more information, see Updating AIR applications.


Once the AIR application is installed, a user simply double-clicks the application icon to run it, just like any other desktop application.

  • On Windows, double-click the application’s icon (which is either installed on the desktop or in a folder) or select the application from the Start menu.

  • On Linux, double-click the application’s icon (which is either installed on the desktop or in a folder) or select the application from the applications menu.

  • On Mac OS, double-click the application in the folder in which it was installed. The default installation directory is the /Applications directory.

Note: Only AIR applications developed for AIR 2.6 or earlier can be installed on Linux.

The AIR seamless install feature lets a user install an AIR application by clicking a link in a web page. The AIR browser invocation features lets a user run an installed AIR application by clicking a link in a web page. These features are described in the following section.

Installing and running desktop AIR applications from a web page

The AIR in-browser API lets you install and run AIR application from a web page. The AIR in-browser API is provided in a SWF library, air.swf, that is hosted by Adobe. The AIR SDK includes a sample “badge” application that uses this library to install, update, or launch an AIR application (and the runtime, if necessary). You can modify the provided sample badge or create your own badge web application that uses the online air.swf library directly.

Any AIR application can be installed through a web page badge. But, only applications that include the <allowBrowserInvocation>true</allowBrowserInvocation> element in their application descriptor files can be launched by a web badge.

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Enterprise deployment on desktop computers

IT administrators can install the Adobe AIR runtime and AIR applications silently using standard desktop deployment tools. IT administrators can do the following:

  • Silently install the Adobe AIR runtime using tools such as Microsoft SMS, IBM Tivoli, or any deployment tool that allows silent installations that use a bootstrapper

  • Silently install the AIR application using the same tools used to deploy the runtime

For more information, see the Adobe AIR Administrator's Guide (

Installation logs on desktop computers

Installation logs are recorded when either the AIR runtime itself or an AIR application is installed. You can examine the log files to help determine the cause of any installation or update problems that occur.

The log files are created in the following locations:

  • Mac: the standard system log (/private/var/log/system.log)

    You can view the Mac system log by opening the Console application (typically found in the Utilities folder).

  • Windows XP: C:Documents and Settings<username>Local SettingsApplication DataAdobeAIRlogsInstall.log

  • Windows Vista, Windows 7: C:Users<username>AppDataLocalAdobeAIRlogsInstall.log

  • Linux: /home/<username>/.appdata/Adobe/AIR/Logs/Install.log

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Note: These log files were not created in versions of AIR earlier than AIR 2.